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September
October
November
December
2004

Table of Contents

So Many to Thank...

Notes from the Administrative Director

Annual Meeting held in December

Making Winter Wishes


Ask the Audiologists

Meet the new Warren Center staff

We're on television

Annual Campaign 2004:
A Day in the Life
of the Warren Center


So Many to Thank...

The end of a year is a good time to look back and reflect on the year that was while looking forward to the year to come. The Warren Center for Communication & Learning was the recipient of some amazing generosity in 2003 and is thankful to those organizations and businesses who contributed to the fulfillment of our mission this year.

The largest single donation this year was a $40,000 grant from the Stephen and Tabitha King Foundation toward our Be a Hearing Aide program. The grant will be used to complete the expansion of the Warren Center’s audiology program. That expansion allows the Center to see more clients in a timely manner and reach out into the community. Last year, over 1,100 individuals received audiology services at the center.

A second donation to the audiology expansion was received in December, when the Gannett Foundation, the charitable wing of the company that owns WLBZ Channel 2 here in Bangor, gave a $2500 donation. The check from Gannett was presented to Mary E. Poulin, administrative director and Dr. Amanda Samoluk, our head audiologist, by Channel 2 anchor Matt Friedman at the station’s headquarters in December. Mary and Amanda were featured on the evening news on December 22, receiving the gift.

The grants to the Be a Hearing Aid program will be used to pay costs associated with the expansion of the audiology department, including installation of the second audiology booth and purchase of necessary equipment.

The Regional Hearing Aid Bank (ReHAB) also received a boost this year. In a grant to the Rite Aid Foundation, we requested $4500, enough to provide refurbished hearing aids to ten members of our community. Rite Aid thought our program was so worthy, they doubled the grant and gave the Warren Center $9000!

Another donation, pictured above, came from Hasbro Toy Company. They donated 50 toys for use in speech therapy. This donation directly improved the ability of therapists to provide care to kids.

The Warren Center will use the funds to provide refurbished hearing aids to members of our community who could not otherwise afford them. Throughout the year, the Warren Center accepts both in-the-ear and behind-the ear hearing aids for use in the program. The BTEs can be refurbished and reused by a ReHAB client. The ITEs can be recycled and the Center receives a small amount for the salvage value.

A community organization in Ellsworth called the Angel Helpers has volunteered to assist the Warren Center in the collection of hearing aids. They delivered a bag of both BTEs and ITEs to the Center in the fall and are asking the community to help us.

“We are extremely grateful to all of these organizations for their generosity to the center,” says Mary Poulin. “The donations they have given us will make a difference in the lives of those the Warren Center serves each day.”


Notes from the Administrative Director

The Board of the Warren Center has been hard at work in 2004. In the spring we participated in an evaluation tool provided by the Unity Foundation. After receiving the results we met in July with representatives from the foundation to discuss them. All board members were present for that meeting. Out of that meeting we developed a new mission statement. The new statement does not change our mission in the community but does restate and clarify it. Our former mission is on the cover of this newsletter (because we had purchased mastheads just prior to the change and will continue to use them until they are gone). Our new mission statement is: The Warren Center provides evaluations, therapies and technologies in the areas of speech, language development and hearing to the children and adults of Eastern and Central Maine.

In November, we met for a strategic planning session to set goals for the next 2 to 5 years. At this session, the Board members identified the most critical goal for The Warren Center – to achieve long-term financial stability for the agency. They identified six subordinate goals that need to be accomplished in order to reach the goal of long-term financial stability. Committees of the Board will be responsible for each of these goals.

One specific project which is under way as a part of this plan is a survey, which will attempt to research the community’s understanding of our mission; how we are viewed by the educational, medical and other not-for-profit entities in our area; what services that we provide are most valued by the community; and what community needs if any we might fill within our mission that we are not currently filling. This survey is being developed and interpreted for us by Leslie Harrell, a University of Maine graduate student in the Department of Public Administration. We are grateful for her time and would also appreciate your response should you receive a questionnaire from us as part of this survey.

With a clearer statement of our mission and a better picture of the community’s needs within the scope of that mission, we will be better equipped to make the decisions that will serve our client base and lead ultimately to a financially secure future for our agency.

Thank you to each and every one of you who has contributed to the Warren Center with your time, talent and/or money over these last 43.5 years. We look forward to serving you for many years to come.


Annual Meeting Held in December

The Board of Directors and staff of the Warren Center met on December 9 to review the last year at the center and plan for the next one.

The Warren Center’s annual meeting was held at the Willette Conference Center at St. Joseph Healthcare Park on Broadway in Bangor. At the meeting, the staff heard presentations by Mary E. Poulin, administrative director, MaryBeth B. Richards, program director and Wayne Woodford, the president of the Board of Directors. The staff and board were presented with gifts and enjoyed excellent catering provided by St. Joseph’s dietary services department.

At the meeting, new members of the board were welcomed, including Jennifer Eastman (pictured above), an attorney with Eaton Peabody. The board also elected new officers for the next year.


Making Winter Wishes

Next time you visit the Warren Center, be sure to check out the mittens hanging in our lobby to see how you can help.
Our winter wish mittens program is an easy way anyone can get involved in helping children who are in individual or group therapy at the Warren Center. When providing therapy, our speech-language pathologists use a variety of toys, games, crafts, snacks and other materials.

Making an in-kind donation of these items can help the Center save money and continue to provide services to those members of our community struggling with speech and language difficulties.

Starting in January, our lobby will be decorated with mittens, each bearing an item that we could use along with approximate cost and where you can purchase them. Pick up one of those mittens, purchase the item and bring it to the Warren Center. It’s that easy to help!

All donations to the Warren Center are tax-deductible, as we are a a 501(c)(3) organizaiton. More information is available by calling the Center at 941-2850 or visiting our website at www.warrencenter.org.

Thank you so much to everyone who has helped in the past with this valuable fundraising opportunity. We appreciate all of our faithful supporters!


Ask the Audiologists
By Dr. Amanda Samoluk and Dr. Kimberly Starkey, Warren Center Audiologists

Why do my ears ring?

It could be tinnitus. According to the American Tinnitus Association, tinnitus is the medical term for the perception of sound in one or both ears or in the head when no external sound is present. It is often referred to as "ringing in the ears," although some people hear hissing, roaring, whistling, chirping, or clicking. Tinnitus can be intermittent or constant-with single or multiple tones-and its perceived volume can range from subtle to shattering.

There are many possible causes for tinnitus, including hearing loss, ear or sinus infections, wax build-up or certain medications. Getting your ears examined by a licensed audiologist may help determine the cause of your tinnitus and help you determine a course of treatment.

Why does my voice sound different when I use a new hearing aid?

When you wear hearing aids for the first time, you’ll probably notice your voice sounds funny! You’ll hear your voice amplified through the hearing aid and some people describe this sensation as feeling "plugged up" or hearing your voice echoing. This is normal and will usually go away in a few days after you have given yourself a chance to get accustomed to your new hearing aids and learned to adjust the volume controls. However, there are adjustments the audiologist can make to relieve these symptoms, should they persist beyond the first few days, or it they are intolerable and need to be addressed immediately.

How should I care for my hearing aid?

More than 75 percent of all hearing aid repairs are due to moisture and earwax accumulating in the hearing aid. The vast majority of these repairs are 100 percent preventable. It is extremely important to clean the entire hearing aid every time it is removed from your ear by wiping and brushing it. To better protect your investment, use a DRY-AID kit every night! Electronic dry-aid kits are the best. They include a germicidal light that kills most bacteria and other germs. They also have desiccants to absorb moisture and fans to circulate air around the internal components of the hearing aid. Get in the habit of cleaning the hearing aid after each use and keeping the hearing aid in the dry-aid kit at night. The hearing aid is electronic and moisture is the enemy! Preventive maintenance is the key to trouble free, long life from a hearing aid. A well maintained hearing aid can easily last 5 to 7 years, maybe longer.


Meet the New Warren Center Staff

The Warren Center welcomes two new staff members.

Wendy Pollard is our new business office manager, responsible for keeping the accounts straight and the bills paid. Wendy comes to the Warren Center with 14 years of experience in finance and accounting at the University Credit Union and 11 years running a small business with her husband, John. She is a graduate of Westbrook College with an associates degree in retail. Wendy lives in Hampden and enjoys refinishing areas of her house, snowmobiling, gardening and riding all-terrain vehicles.

 

Jill Craig is the Warren Center’s administrative secretary, one of the two people who may greet you when you enter the center. Jill is a native of Brewer, where she still lives, and has 20 years of banking experience. She and her husband Brian, have three children – Amy, 25, who lives in New Hampshire, Brian, 19, in Germany with the U.S. Army and Gabrielle, 11, who lives at home. When not at the Warren Center, Jill enjoys writing, reading, watching basketball and soccer games.


We're on Television!

The Warren Center has just started advertising on Adelphia Cable. Look for our ad, which highlights our audiology department, on Lifetime, CNN and the New England Sports Network.


Annual Campaign 2004:
A Day in the Life of the Warren Center

If you’ve ever wondered what happens at the Warren Center on a typical day, this year’s annual campaign answers your question.

The theme of this year’s campaign is “A Day in the Life of the Warren Center” and we enclosed a ‘scrapbook page’ with every mailing that shows what our speech-language pathologists and audiologists do every day to help those with hearing or communication difficulties.

The annual campaign is the Warren Center’s largest single fundraising event. The proceeds go toward daily operating expenses at the center, making it possible for us to achieve our mission. We appreciate the faithfulness of our many donors.

If you usually receive campaign materials, and have not done so this year, please give us a call at (207) 941-2850. We want to give everyone the opportunity to participate in fulfilling our mission and investing in the good works the Warren Center does each day.

 

 

 





 

 

175 Union Street - Bangor, Maine 04401
(207) 941-2850
Toll Free in Maine - 1-877-542-9000